Installation & Service

A company’s after-sales service is all the help and information that it provides to customers after they have bought a particular product.A local retailer who offers a good after-sales service. They attempt to keep the car buyer as a long-term customer by offering after-sales service.

  • Troubleshooting: Telephone support, and if necessary on-site visit by a technician;
  • Training: production and maintenance technicians and operators;
  • Supply of consumables and spare parts, advice on what parts to keep in stock in accordance with the user’s preventive maintenance policy;
  • Modification of existing machines: change of line configuration, change of packaging, addition of options, etc.
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